This function return value of specified header from the mail from witch this case was created. The function will return value only when creating case from an email.



Function arguments

  • headerName – (String) The name of the header, ex.:To, CC, From, Reply-To, Received, Subject, Date

Return value

This function returns Boolean.
Returns header value or empty string if header is not found..


Example 1:
This will return mail address that was put in To field of incomming mail

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