CaseProcessingTime
This function returns id of the current case status or specified status.
CaseProcessingTime([statusName],[userName]);Function arguments
Dział zatytułowany „Function arguments”- statusName – (String) [Optional] Name of the status or states separated by semicolon to get processing time
- userName – (String) [Optional] Name of the user or users separated by semicolon to get processing time
Return value
Dział zatytułowany „Return value”This function returns String. Returns how many working minutes current case was assigned to specified users at specified stages.
Examples
Dział zatytułowany „Examples”Example 1: Returns how many working minutes current case was assigned to current user in current stage.
minutes = CaseProcessingTime(CurrentStage(),CurrentUser());